A websites carries your brand and speaks for your business when you can't. The absence of one can hurt your business in more ways than one.

For starters, when someone is looking for a product or service there's a good chance they first go online to search for companies at their area of convenience. In most cases they aren't simply looking for a company, like in the case of a business listing, they most likely looking for information such as finer details about the product or service, details about the company, it's history, location and other pieces of information that gives them confidence to contact you to initiate a purchase. If your business is not online, you lose out, simple as that.

If you have a website, you need to ensure it is well construct and has the most relevant, up-to-date information relating to the products and services you provide.

A business without a website is like dealing with one that does not have a physical address. You would not trust a business that has no trading address and in most cases one without a website. It instills confidence in a potential customer, that they are dealing with a reputable business. It's simply an additional layer that adds value to your business.